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MetaCX Best Practices

Download the ebook to learn how to maximize the impact of the Business Value Network through the use of tried and true best practices.

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Learn How to Best Leverage MetaCX

Every company that joins the Business Value Network has a unique journey. How your company uses MetaCX depends on the type of business relationships you’re managing in the network, the industry you’re in, and the initiatives and desired outcomes that define value in your organization. Fortunately, there are several universal best practices that can be applied across all use cases to best facilitate value realization.

Download the ebook to learn how to best leverage the following features and capabilities.

The Business Value Network

A first-of-a-kind network that companies join to manage the expected value from their business relationships with customers, vendors, and other stakeholders.


A MetaCX feature that gives companies the ability to collaborate with vendors, customers, and other stakeholders on the collective achievement of their most strategic initiatives.


Co-owned, digital spaces where two or more organizations are able to come together to collaborate on shared initiatives and monitor progress toward desired outcomes.


The key deliverables by which you and the businesses you partner with define value and measure success in the Business Value Network.

Performance Metrics

Measures of quantitative assessment that provide insight into how companies are tracking toward the achievement of expected outcomes and delivery of value.

Action Plans

Step-by-step instructions that outline a course of action to take in order to achieve a business goal or desired outcome.

More Resources

The New North Star eBook

Experience is the Method, Outcomes are the Goal

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The Business Value Network

The Business Value Network

The QBR is Dead. Enter the CBR.

The QBR is Dead. Enter the CBR.