MetaCX Blog

Listen to Chris Koehler, CMO at Box, share his thoughts on the MetaVerse™, bringing customer success experience to marketing, and marketing’s role in value creation.

Listen to Nathan Stuck of Ad Victoriam Solutions discuss creating social value through profit and purpose, working within the Salesforce partner ecosystem as a catalyst for change and accountability, and driving new social impact initiatives within a company.

Ellen Terchila, Chief Customer Officer at Electric, joins the podcast to discuss how she is designing her team for strong net dollar retention, the importance of being a step ahead of customers, and hiring for growth.

Who doesn’t love a makeover? MetaCX is thrilled to announce the launch of our next generation user experience. The inspiration behind the design overhaul stems from MetaCX’s vision to put value at the center of business relationships.

Paul Henderson of Outcome Leaders joins the podcast to discuss the launch of his new book, Income from Outcomes, and the opportunity customer success leaders have to tap into unrealized income through the development of an outcome program.

Lawrence Walter, VP of Entrepreneurship at the Indiana Economic Develop Corporation(IEDC), joins Dave to discuss how he is bringing innovation to government and economic development through outcome-based strategies.

MetaCX has created the first-ever Business Value Network where companies go to manage their business relationships. Within the network, companies are able to connect with organizations both upstream and downstream in their value chain to align on expected outcomes and track value delivery over time.

Marcy Twete, Founder and CEO at Marcy Twete Consulting, joins the Value Builders podcast to discuss the concept of social value, the emergence of ESG strategies and investments, and the role companies have in making the world a better place.