RevRev Ep. 2 – Jennifer Dearman
<p>Jennifer Dearman, former Chief Customer Officer at Pendo, visited with me to discuss the importance of creating a world-class ...
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A Former Gartner Analyst Reflects on the Power of Asking Questions
<p>For as long as I can remember I’ve had a deep curiosity about what others think and what makes them tick. I tear through memoi ...
RevRev Ep. 1 – Kevin Siminski
<p>In this episode of Revenue Revolutionaries, hear Kevin Siminski, CCO at Salesforce Marketing Cloud, share his perspective on t ...
The Official Launch of Revenue Revolutionaries, a MetaCX Podcast
<p>Today is an exciting day as we launch our new podcast, Revenue Revolutionaries, hosted by me—Dave Duke, MetaCX co-founder and ...
It’s All in How You Use It: Why Product Adoption is the Price of Entry for Outcome Achievement
<p>Level 3 of the Maturity Model leans into the adoption and usage of the product itself, ensuring that users develop healthy hab ...
Sharing Benchmarks Early Creates a “Brain-Friendly” Customer Experience
<p>It’s intuitively obvious that we should be careful when it comes to managing our customers’ expectations. Few of us, however, ...
5 Key Takeaways from The Customer Room
<p>MetaCX’s first-ever virtual event, The Customer Room, premiered last week and we’re still on a high from the experience. It wa ...
Introducing MetaCX Lifecycles: Crafting an End-to-End B2B Customer Experience
<p>Today is an exciting day at MetaCX. Capabilities that our founders have been dreaming about and that our engineers have been b ...
The Customer Room: Speaker Q&A
<p>In anticipation of The Customer Room beginning on September 21st, MetaCX did a Q&A series with a few of our amazing speak ...
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