Q&A with Brett Crossley, MetaCX’s New VP of Services & Success
<p>Yesterday, MetaCX announced the appointment of Brett Crossley as vice president of services and success. To get to know Brett ...
<p>Yesterday, MetaCX announced the appointment of Brett Crossley as vice president of services and success. To get to know Brett ...
<p>Whether or not it’s explicitly stated, customers buy because they have an outcome in mind. In almost every case, that outcome ...
<p>How many of us have been on the giving or receiving end of a completely unproductive quarterly business review? On the surface ...
<p>When we founded MetaCX in 2018, there was no question that we’d build a remote team and culture from day one. We knew we wante ...
<p>MetaCX is thrilled to announce our first-ever virtual event! This September, we will be hosting The Customer Room—a digital ga ...
<p>Managing Customers is a 24/7/365 endeavor. We can all do better to fully embrace the importance of every customer interaction ...
<p>There once was a man named Oscar. Oscar owned a hardware store where he sold an assortment of tools, including drills. </p>
<p>This week in The Customer Room, Jay Nathan, Founder & Managing Partner of Customer Imperative, is providing his thoughts ...
<p>The third funnel is the least understood and the least mature in most organizations: the customer funnel. This is the source o ...
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