MetaCX Blog

Q&A with Max Hamel

Q&A with Max Hamel, MetaCX’s New VP of Product Management

Earlier this week, MetaCX announced its appointment of Max Hamel to the newly created role of vice president of product management. To get to know Max a little bit better, we asked him a few questions. See his answers below!

RevRev Ep. 11 – George Bilbrey

RevRev Ep. 11 – George Bilbrey

Many have predicted that the CEOs of the future will have a CCO background and George Bilbrey is a shining example of that career evolution. In this episode of Revenue Revolutionaries, I sat down with George to discuss his path to becoming the CEO of Signpost.

The Next Evolution of Customer Success: Customer Collaboration

The Next Evolution of Customer Success: Customer Collaboration

As a father of a two year old, nothing has been more rewarding, challenging, and insightful as watching this tiny human grow and develop. The ability to work together and achieve a common goal isn’t just found in the world of toddler, but in the business world as well.

RevRev Ep. 10 – Jamie Ahern

RevRev Ep. 10 – Jamie Ahern

A hedge fund trader turned SaaS tech leader turned next-generation insurance company COO, Jamie Ahern has taken an unlikely path to becoming one of Chicago’s rising executives. I sat down with Jamie to hear his story and learn about how he turned a passion for math and data science into leading marketing, growth, and product teams.

Poor Vendor Management May Be Impacting Your Bottom Line

Poor Vendor Management May Be Impacting Your Bottom Line

No matter what industry you’re in, your company likely works with more vendors than you’re even aware of. And as your company grows, your vendor network does as well. It’s simply the nature of business.

MetaCX: A Year in Review

MetaCX: A Year in Review

2020 is coming to a close with a pandemic still raging, and our hearts go out to all who have experienced loss and suffering. As I write this post, life-saving vaccines are being distributed across the U.S. and world, signaling the beginning of the end to this challenging time.

RevRev Ep. 9 – Mike Weir

RevRev Ep. 9 – Mike Weir

Understanding your organization’s purpose, seeking to understand the career goals of your team members, and taking leaps of faith to advance your career. In this episode of Revenue Revolutionaries, I sit down with G2 CRO, Mike Weir, to discuss all of these topics and more.

This is Why Customer Success Platforms Have it All Wrong

This is Why Customer Success Platforms Have it All Wrong

The rise of customer success as a specialized function is undoubtedly the correct response to the challenges specific to any recurring revenue business. But are companies doing enough to head off churn and unlock expansion revenue with existing customers?

RevRev Ep. 8 – Jim Thoeni

RevRev Ep. 8 – Jim Thoeni

It started with a moose. I’m not talking about Clark Griswold in National Lampoon’s Vacation; I’m talking about Zeotap CRO, Jim Thoeni’s, path to becoming a revolutionary sales leader. Born with a desire to help people, Jim Theoni has been serving others since grade school.