The Customer Room

The Customer Room Virtual Event

July 17, 2020 | Written by Kolby Tallentire

MetaCX is thrilled to announce our first-ever virtual event! This September, we will be hosting The Customer Room—a digital gathering of suppliers, buyers, and thought leaders in the B2B space for five days of discussion, connection, and collaboration.

In contrast to the typical virtual conference (there are enough of those, am I right?), The Customer Room will consist of snackable daily segments live streamed over the course of a week. No sales pitch. No bad conference food. No unbearable hotel stay in Vegas. The current state of the world has been a catalyst for creating an entirely new event experience.

Every day, from 12:00pm to 2:00pm EST, we will be live streaming panel discussions, fireside chats, interviews, and traditional presentations. So join us for your lunch break (or over coffee or a beer, depending on where you are!) as we gather industry experts to discuss topics ranging from the digital transformation to customer retention.

The Purpose

While the importance of customer relationships is lost on no one in business today, many companies still struggle to put the customer first because of hardwired habits and moribund processes. This event is designed to provide inspiration for change for a community of business leaders who face a punctuated moment of fundamental change—economically, socially, and environmentally.

The Speakers

The Customer Room speakers include industry analysts, thought leaders, venture capitalists, and start-up experts all eager to discuss the future of buyer/supplier relationships.

The Customer Room Speakers

The Entertainment

The Customer Room will feature daily interludes from a creative collective of Nashville-based professional musicians who have been disrupted by COVID-19. You may recognize a few of the artists including Valerie Ponzio, Charlie Worsham, Blu Sanders, Mike Hicks, and Angaleena Presley of Pistol Annies. An honorarium has been provided to each of them.

The Details

The Customer Room will be held from September 21st through the 25th with the first session starting at 12:00pm EST and the second starting after a brief musical intermission at 1:00pm EST.

Choose to register for the entire event or select sessions—whatever works with your schedule. If you’re free to catch one (or all ten), you won’t regret it. Learn more about The Customer Room and register on the official event site.

See you in September!

More Resources

The QBR is Dead. Enter the CBR.

The QBR is Dead. Enter the CBR.

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