MetaCX is teaming up with Terminus to walk through retention best practices and customer strategies. Waqas Hussain and Justin Keller will explain the two major components of customer retention and how to implement them within your organization.
MetaCX and Modern Sales Pros hosted a fantastic lineup of high-octane revenue leaders for a fly-on-the-wall discussion about the future of the revenue c-suite.
Now more than ever, B2B SaaS companies are striving to transform their customer lifecycle from disconnected silos to one “steel thread” digital experience that connects marketing, sales, customer success AND the customer to drive value for all.
Structured sales methodologies can have a profound impact on B2B revenue performance, but implementation can be a major change management exercise. MetaCX teamed up with Force Management and Revenue Collective to share research-based perspectives on where companies struggle and where they succeed.
Brett Crossley, VP of Customer Success & Services at MetaCX, joined Modern Sales Pros to walk through world-class handoffs and discuss how businesses can improve this critical process.
While the importance of customer relationships is lost on no one in business today, many companies still struggle to put the customer first because of hardwired habits and moribund processes. The Customer Room is an on demand event experience designed to provide inspiration for change for a community of business leaders who face a punctuated moment of fundamental change—economically, socially, and environmentally.
Does this story sound familiar? Your SDR does a discovery call and hands the prospect off to an AE. The AE then asks the same questions as the SDR. At some point, the SE gets involved, asking the prospect to repeat his or her needs yet again.
MetaCX is thrilled to announce our first-ever virtual event! If you’re responsible for sales, revenue operations, customer success, or all three—listen up! This is THE must-attend event for every B2B leader managing revenue or customers.
Paul Henderson, author of The Outcome Generation; and Dave Duke, co-founder and CCO of MetaCX came together to discuss outcomes-based selling and success.
