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CAPABILITIES

MetaCX for Manufacturing

Create data transparency across the entire supply chain.

MetaCX transforms how suppliers and buyers collaborate and win together with shared success plans backed by live performance data. By creating shared spaces that allow suppliers and buyers to define and measure outcomes, MetaCX helps align sales, success, account management, and delivery teams around real business impact that customers can see.

Bridges

Invite customers and prospects to a shared, co-branded space where you can collaborate around outcomes, success plans, assets, metrics, and more.

Shared Outcomes

Define, document, and track the key deliverables by which your customers define value and measure success.

Mutual Action Plans

Construct step-by-step action plans aligned to the short and long term goals of your customers.

Performance Metrics

Capture data from any system or device that can help you prove you’ve delivered on the value promised.

Teams

Bring the customer experience to life and start collaborating with relevant stakeholders by creating teams of people aligned to every lifecycle stage.

Notifications

Get notified when a prospect, customer, or partner joins a bridge you’ve shared or interacts with any bridge element so that you can react in real-time.

CXLayer

Embed MetaCX success plans directly into any SaaS application or digital experience of your choice to bring value realization to the forefront of the product experience.

Assets

Share marketing assets, educational content, tutorials, and more directly within a bridge.

 

Integration Hub

MetaCX's integration network unifies disparate digital touchpoints as one, connected customer experience. Gain access to over 200 SaaS tools and data sources to enrich the collaborative experience with customers across the lifecycle.

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Contact

MetaCX
830 Massachusetts Ave. Ste 1500
Indianapolis, IN 46204