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MetaCX Platform

A radically new and refreshingly different way for suppliers and buyers to align on the outcomes that define success

MetaCX provides a shared space where suppliers and buyers can define and measure outcomes together, aligning sales, success, and delivery teams around real business impact that customers can see.

Customer Lifecycle Management

Your customers purchase your products and services with specific goals in mind, but without a system in place that puts desired outcomes at the forefront of the customer relationship, it’s easy to lose focus on what they truly care about. MetaCX provides a new way to collaborate with customers throughout every stage of the customer lifecycle. Leverage a single platform across all departments to establish, measure, and prove the value you’re delivering.

Key Features

Outcomes

Define, document, and track the key deliverables by which your buyers define value and measure success.

Success Milestones

Lay out the specific steps you and your buyers will take to ensure outcome achievement.

Metrics

Gain a quantitative measure of customer activity and product impact.

Signals

Capture every customer touchpoint across every system and device relevant to the customer experience.

Bridges

Invite customers and prospects to a shared space where you can collaborate around success plans.

Data Architecture

MetaCX is built on a revolutionary event-based architecture that captures and contextualizes massive volumes of data in real time. The events your team chooses to bring into MetaCX depend on what systems you have, what metrics you collect, and what outcomes you care about most.

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Request Demo

Ready to see MetaCX in action? Sign up today and our team will provide a live demo of the platform.

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Contact

MetaCX
830 Massachusetts Ave. Ste 1500
Indianapolis, IN 46204