MetaCX Press

ZDNet – A Company to Watch

<p>MetaCX was thrilled to be highlighted in Social CRM: The Conversation. The article includes Paul&#8217;s opinion that there is nothing like MetaCX ...

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MetaCX Announces Major Product Advancements to Digitally Transform the B2B Customer Experience

<p>MetaCX today announced a major product release that brings together a powerful collection of capabilities for managing B2B customer relationships ...

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Customers Want You to Take the Lead. Here&#8217;s Why

<p>Any parent will confirm that, despite often vigorous protests to the contrary, children actually want to be held accountable. Clear rules and boun ...

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MetaCX Appoints Former Facebook Executive as Chief Product Officer

<p>MetaCX today announced its appointment of Anand Tharanathan to the newly created role of Chief Product Officer. Tharanathan joins MetaCX from Face ...

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Technology Evaluation Centers &#8211; Reinventing CRM and Customer Lifecycle Management

<p>In recent musings and predictions about the customer relationship management (CRM) and customer experience (CX) software market, TEC hinted at pos ...

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Crunchbase &#8211; 4 Tips to Close More Deals by Bringing Empathy and Curiosity to Your Outreach

<p>The late, great Clayton Christensen popularized the notion of Jobs to be Done with his famous milkshake story, which recounts his experience as a ...

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The CX Leader Podcast &#8211; Putting the Customer Back Into CRM

<p>Many businesses today use a customer relationship management platform, or “CRM” to help organize how they interact with their customers and prospe ...

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DestinationCRM &#8211; 6 Practical Tips for Value-Based Selling

<p>Value-based selling is an approach that has gained widespread attention in the B2B community over the years. The problem is that a large percentag ...

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MetaCX Gathers Luminaries for “The Customer Room,” a Digital Event for Revenue/Customer Teams

<p>MetaCX today announced “The Customer Room,” a free weeklong digital event featuring inspired presentations, workshops, discussions and musical per ...

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