Garter Report

MetaCX Named a Cool Vendor by Gartner

MetaCX was recognized in Gartner's 2021 Cool Vendors in Technology Marketing Report. As part of the Cool Vendor series, the report acknowledges six companies that “help technology and service providers scale demand, improve win rates, and accelerate deal velocity using AI-based sales acceleration and CX solutions”.


Chief Healthcare Executive - Prioritizing Value

Due to rising costs, operational inefficiencies, and inequity in access to care, the healthcare industry is under tremendous pressure to find a new way forward. At the center of this change is a punctuated shift from volume to value, where individual healthcare entities prioritize the outcomes they bring to the broader ecosystem.


Chief Healthcare Executive - Changing the Narrative

A value revolution that is sweeping across the healthcare industry, one that promises to cut costs, create operational efficiencies, and ensure equality in access to care and health. Learn how to effectively navigate this transformation in a stepwise way, eventually leading to the adoption of value-based agreements.

Do More for Employees

Thrive Global - Do More for Employees

As part of their series about “How To Use Digital Transformation To Take Your Company to the Next Level,” Thrive Global interviewed MetaCX Co-Founder and CCO, Dave Duke.

Human Factors and Design Thinking

BombBomb - Human Factors and Design Thinking

Anand Tharanathan, MetaCX CPO, recently joined The Customer Experience Podcast​ to discuss human factors and design thinking. Learn more about what was discussed and listen to the full episode.

Authority Magazine

Authority Magazine - How To Use Digital Transformation

As part of their series about “How To Use Digital Transformation To Take Your Company to the Next Level,” Jason Hartman from Authority Magazine interviewed Dave Duke, MetaCX Co-Founder and CCO.

MetaCX Launches Embedded Success Plans

MetaCX Launches Embedded Success Plans To Transform SaaS Apps for the Performance Economy

MetaCX today announced CXLayer, an industry-first capability that allows MetaCX success plans to be embedded directly into any SaaS application or digital experience.

The Customer Experience Podcast

The Customer Experience Podcast - Transforming Customer Relationships

From the earliest moments of engagement and deal management, suppliers and buyers need a place to collaborate to define the requirements of the relationship, how it will be measured, the different components of the lifecycle, and, ultimately, the proof of performance. That’s digital transformation.

Helping Sells Radio