Chief Healthcare Executive - Changing the Narrative

A value revolution that is sweeping across the healthcare industry, one that promises to cut costs, create operational efficiencies, and ensure equality in access to care and health. Learn how to effectively navigate this transformation in a stepwise way, eventually leading to the adoption of value-based agreements.

Thrive Global - Do More for Employees

As part of their series about “How To Use Digital Transformation To Take Your Company to the Next Level,” Thrive Global interviewed MetaCX Co-Founder and CCO, Dave Duke.

Authority Magazine - How To Use Digital Transformation To Take Your Company to the Next Level

As part of their series about “How To Use Digital Transformation To Take Your Company to the Next Level,” Jason Hartman from Authority Magazine interviewed Dave Duke, MetaCX Co-Founder and CCO.

MetaCX Launches Embedded Success Plans To Transform SaaS Apps for the Performance Economy

MetaCX today announced CXLayer, an industry-first capability that allows MetaCX success plans to be embedded directly into any SaaS application or digital experience.

The Customer Experience Podcast - Transforming Customer Relationships with Transparency and Collaboration

From the earliest moments of engagement and deal management, suppliers and buyers need a place to collaborate to define the requirements of the relationship, how it will be measured, the different components of the lifecycle, and, ultimately, the proof of performance. That’s digital transformation.

The Business Survival Show - It's Easier to Be Differentiated than Different!

Starting fast, often and small is how you capture lightning in a bottle. In this episode of The Business Survival Show, Jake Sorofman talks about how it's a heck of a lot easier to be differentiated than different.

Why Customer Success Platforms Have It All Wrong

Jake Sorofman joined the Practical CSM podcast for a three part series to discuss the fact that customer success platforms create false comfort through the appearance of progress, but don’t do enough to help manifest successful customer outcomes.

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