Fools Rush In

CMSWire – Fools Rush In

In this CMSWire article, David Roe writes about the number of digital transformation trends that have become established as we enter the new year. It is clear, for example, that enterprises that failed to invest in digital transformation are facing significant competitive challenges in 2021. Those companies that still have not seen the writing on the wall need to start planning and implementing soon.

Meet The Disruptors

Authority Magazine – Meet The Disruptors

As a part of Authority Magazine’s series about business leaders who are shaking things up in their industry, they interviewed Scott McCorkle, founder and CEO of MetaCX.

MetaCX and Valuize Launch Co.La

MetaCX and Valuize Launch Co.Lab to Help B2B SaaS Companies Transform Value Selling and Success

MetaCX and Valuize today announced Co.Lab, a joint innovation offering that helps B2B SaaS companies define a strategy and build a working prototype of their future-state customer lifecycle.

From Marketer to CEO

Sales Hacker Podcast – From Marketer to CEO

Jake Sorofman joined the Sales Hacker Podcast to discuss his career in marketing and how it prepared him to be president of MetaCX. In the podcast, he discusses his time as CMO at Pendo and his stint at Gartner where he worked as head of research.

CEO’s Speak, Shaking their fist at Covid-19

Bitbean – CEO’s Speak, Shaking their fist at Covid-19

Bitbean’s Executive Creative Director Charlie Katz interviewed hundreds of CEOs from across the nation to learn how they plan to navigate and build their businesses in spite of the challenges.

A Look at Sales Methodologies With a Game-Changing Impact on Revenue Performance

Toolbox – A Look at Sales Methodologies

In this Toolbox article, Jake Sorofman takes a look at understanding the relative performance of different methodologies, adoption and usage by different functions and teams, and how these methodologies are implemented and operationalized.

In Customer Experience, Accidents Happen in the Intersections

CMSWire – In Customer Experience, Accidents Happen in the Intersections

As consumers, we’re all painfully aware of what a bad customer experience looks like. For me, it’s when the customer service rep asks for the exact same information that I provided to the interactive voice response system and/or shared with the two other reps on the escalation path.

MetaCX Appoints Jill Chiara as Chief Revenue Officer

MetaCX Appoints Jill Chiara as Chief Revenue Officer

MetaCX today announced its appointment of Jill Chiara to the newly created role of chief revenue officer. In this role, Chiara will lead the sales, customer success, and professional service teams. She will report to MetaCX President Jake Sorofman.

Survey: B2B SaaS Execs Bullish on Sales Methodologies

Survey: B2B SaaS Execs Bullish on Sales Methodologies

MetaCX today revealed the results of its “The State of Sales Methodologies in B2B SaaS,” a primary research survey which indexed the attitudes of 400 individual contributors, managers and executives working in revenue and customer roles for North American B2B SaaS companies.