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Services & Success

Winning Together through Shared Focus and Collaboration

Outcome Engagement

Outcome Engagement

Work with our team of experts to record the desired outcomes of your organization's most strategic initiatives and business relationships. In order to monitor initiative progress, it's important to document and track the key deliverables by which you and other organizations in your ecosystem define success.

Data Instrumentation

MetaCX’s data integration layer provides a real-time, comprehensive view of initiative progress including how organizations are tracking toward the achievement of expected outcomes. Our implementation team will assess your existing tool stack and instrument your MetaCX instance to consume data from applicable tools based on your desired use cases.

Technical Support

Technical Support

MetaCX’s dedicated support connects you directly with our team of technical experts who are ready to assist you when you need it most. With a guaranteed first response time of 24 hours, our team is ready to help you troubleshoot any technical hurdles you may face.

Customer Success

Customer Success

At MetaCX, we use our own platform to ensure the success of our customers. Our goal is to create a connected digital experience that centers around the delivery of your desired outcomes. We will collaborate with your team on an ongoing basis to ensure continuous alignment and support.

Your Journey with MetaCX

Sales

Enter the partnership with your desired outcomes clearly defined and a shared understanding of the value you’ve been promised.

Implementation

Gain access to a mutual action plan that outlines implementation steps, establishes ownership, and introduces key players.

Value Delivery

Establish a true correlation between your investment in MetaCX and the achievement of your desired outcomes.

Renewal

Gain measurable proof of value to aid in and accelerate the internal review process when renewal time approaches.

Learn More

Interested in learning more about our service offerings? Fill out the form and a member of our team will be in contact to answer all of your questions!