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About
Products
From the Resource Center
Assets
- eBook - The Ultimate Tech Stack for Deep Customer Collaboration
- One Pager - MetaCX for Manufacturing
- One Pager - Operationalize and Scale Your Sales Methodology
- White Paper - A Stepwise Path Toward Value
- eBook - The Beginner’s Guide to Business Outcome Management
- eBook - The New North Star: Experience is the Method, Outcomes are the Goal
- One Pager - CXLayer
- One Pager - Co.Lab: Transformation Powered by MetaCX and Valuize
- One Pager - MetaCX for Technology
- eBook - Strategic Planning Playbook
- One Pager - MetaCX for Healthcare
- One Pager - Customer Value Delivery
- Research Report - The State of Sales Methodologies in B2B SaaS
- TechPoint Case Study
- One Pager - Vendor Value Realization
Events
- Recording – Digital Masterclass: World-Class Handoffs
- The Customer Room Virtual Event
- Recording & Takeaways – Introducing Outcomes-Based Selling & Success
- Recording & Takeaways - Retention is the New Growth
- Recording – Patterns & Trends in Sales Methodologies in B2B SaaS
- Recording & Takeaways – So You Want to Be a CRO?
- Recording – Spearheading A Future-State Customer Lifecycle Transformation
- The Customer Room On Demand
- Value: The New Design Priority
- Recording - Transparency & Trust in Sales
- Recording & Takeaways – Enterprise Sales is Broken
Blog
- RevRev Ep. 25 - Ed Powers
- The Customer Room: Speaker Q&A
- The Product Marketing Problem You Didn’t Know You Had
- It’s All in How You Use It: Why Product Adoption is the Price of Entry for Outcome Achievement
- RevRev Ep. 31 - Steve Sanchez
- RevRev Ep. 29 - Mary-Beth Donovan
- 5 Simple Tips for Creating a Usable Design System
- Q&A with Max Hamel, MetaCX’s New VP of Product Management
- Experience is the Method, Outcomes are the Goal
- What the Healthcare Industry Needs to Know About Value-Based Agreements
- The Performance Imperative in SaaS
- Deep Customer Collaboration Explained
- Sharing Benchmarks Early Creates a “Brain-Friendly” Customer Experience
- RevRev Ep. 22 - Jake Saper
- A Former Gartner Analyst Reflects on the Power of Asking Questions
- B2B Customer Value Transformations Are on the Rise
- RevRev Ep. 23 - Harvey Dunham
- Customer Success Should Begin Long Before the Contract Is Signed
- Oscar’s Outcomes
- RevRev Ep. 13 – Mathew Sweezey
- MetaCX Launches New Integration Hub
- Activating the Third Funnel: How Customer Success Can Help Unlock Revenue Growth
- 5 Key Takeaways from The Customer Room
- My Superpower at Work is ‘Motherhood’
- RevRev Ep. 16 - Dave Jackson
- Retention is the New Growth
- How to Craft an Outcome
- Future Fridays & Tactical Tuesdays: MetaCX’s Approach to Product Design
- RevRev Ep. 32 - Brian Hall and Lauren Decker
- Interview with Arit Nsemo of Built In
- RevRev Ep. 2 – Jennifer Dearman
- RevRev Ep. 8 – Jim Thoeni
- The Next Evolution of Customer Success: Customer Collaboration
- TechPoint Case Study
- RevRev Ep. 10 – Jamie Ahern
- Interview with Jay Nathan
- The First Step in Transforming the B2B Customer Lifecycle
- Winning Together through Shared Success
- Planning for Revenue Resilience. Download Our Free 2021 Planning Framework.
- 5 Lessons in Value-Based Selling
- RevRev Ep. 27 - Seth Shaw
- Be Invested
- Customers Want You to Take the Lead. Here's Why
- The Friendship Bridge: A Pretend, but Highly Relatable Use Case
- On Innovation: Reflecting on the Legacy of Tony Hsieh
- MetaCX: A Year in Review
- MetaCX Completes SOC 2 Type 1 Certification
- The Evolution of the MetaCX Brand
- The Challenges of Digital Transformation
- Q&A with Brett Crossley, MetaCX’s New VP of Services & Success
- Poor Vendor Management May Be Impacting Your Bottom Line
- RevRev Ep. 7 – Helen Baptist
- Q&A with Anand Tharanathan, MetaCX’s new Chief Product Officer!
- RevRev Ep. 12 – Rob Massa
- Using Multidirectional Data to Track Value Realization
- RevRev Ep. 3 – Ziv Peled
- Customer Retention and the Risk of Magical Thinking
- Using Outcomes to Build a Remote-First Company
- Reviewing the MetaCX Journey
- RevRev Ep. 6 – Joe Kuntz
- RevRev Ep. 14 – Helen Calvin
- RevRev Ep. 11 – George Bilbrey
- RevRev Ep. 20 - Kate Vitasek
- RevRev Ep. 28 - Richard Owen
- CBRs > QBRs: Introducing the Continuous Business Review
- RevRev Ep. 4 – Tim Satterwhite
- Why Transformation is Such a Dirty Word (and how to make it far less scary)
- Introducing a Video Series Hosted by Dave Duke
- RevRev Ep. 15 – Jo Mills
- RevRev Ep. 1 – Kevin Siminski
- We Are First
- Suppliers and Buyers Winning Together
- What Sea Turtles Can Teach Us About Selling and Customer Success
- MetaCX on MetaCX (MoM)
- Free Public Webinar: Five Proven Things You Can Do to Improve NRR in 2021
- Your Customers Never Forget
- Five Tips for Improving the Post-Sales Handoff
- In UX, Expectations Have No Boundaries
- Life in the Fast Lane: My First Year at MetaCX
- RevRev Ep. 26 - Natalie Fedie
- Introducing MetaCX Lifecycles: Crafting an End-to-End B2B Customer Experience
- See What the Industry is Saying About MetaCX
- RevRev Ep. 5 – Michelle Curless
- Competing on the Basis of Customer Experience
- Three Things for Businesses to Be Thankful for in 2020
- The Official Launch of Revenue Revolutionaries, a MetaCX Podcast
- Introducing Co.Lab: A Starting Point for B2B Customer Lifecycle Innovation and Transformation
- The Customer Room Virtual Event
- RevRev Ep. 30 - Irvine Sloan
- RevRev Ep. 9 – Mike Weir
- Breaking Convention: Pushing the limits of UX
- RevRev Ep. 24 - Matt Myszkowski
- In Customer Experience, Accidents Happen in the Intersections
- The Right Context for the Right Moment
- Customer Goals & Scoring
- Want to Improve Your Selling Performance? Focus on Outcomes
- RevRev Ep. 21 - Dave Chapnick
- Interview with Ross Fulton
- Q&A with Jill Chiara, MetaCX’s New Chief Revenue Officer
- The MetaCX Journey
- RevRev Ep. 17 - Karen Mangia
- Why I Joined MetaCX – Jake Sorofman’s Perspective
- Five Ways to Keep Your Prospects Engaged During the Holiday Slump
- Introducing Outcomes-Based Selling and Success
- RevRev Ep. 19 - Monique LaRue and Ja'Rod Morris
- Interview with Mathew Sweezey of Salesforce
- This is Why Customer Success Platforms Have it All Wrong
- RevRev Ep. 18 - Ross Fulton
- Five Steps for Transforming the B2B Customer Lifecycle
- 3 Things To Remember When Interacting With Customers
- Digital Transformation and Daring Transparency
- A Year of Notable Firsts
- How to Build a Platform (in two short years)
Press
- MetaCX Appoints Former Facebook Executive as Chief Product Officer
- Survey: B2B SaaS Execs Bullish on Sales Methodologies, See Value Engineering as Game Changing
- ZDNet – A Company to Watch
- Crunchbase – 4 Tips to Close More Deals by Bringing Empathy and Curiosity to Your Outreach
- MetaCX Hires a President to Launch Go to Market and Accelerate Growth
- Marketing Today Podcast – Delivering Value in a Pandemic
- CRM Playaz Weekly
- MetaCX Hires Brett Crossley as VP of Services and Success
- The CX Leader Podcast – Putting the Customer Back Into CRM
- Bitbean – CEO’s Speak, Shaking their fist at Covid-19
- IT Business Edge – MetaCX Brings Customer Experience Management to the Fore
- CMS Wire – How COVID-19 Has Made Digital Transformation More Relevant Than Ever
- ClickZ – Retention is the New Growth
- MetaCX Appoints Jill Chiara as Chief Revenue Officer
- Bitbean – How to Rebuild in the Post COVID Economy
- CMSWire – In Customer Experience, Accidents Happen in the Intersections
- MetaCX Named a Cool Vendor by Gartner
- Technology Evaluation Centers – Reinventing CRM and Customer Lifecycle Management
- MetaCX Adds Product Exec To Help Advance Transformational Vision for Customer Collaboration
- PYMNTS.com – How Enterprise SaaS Ushers In A New Buyer-Supplier Dynamic
- MetaCX Launches B2B Customer Lifecycle Platform
- Thrive Global - Scott McCorkle of MetaCX: “Assert”
- Authority Magazine – How We Plan to Rebuild in the Post-COVID Economy
- Start-Up Society – College Series
- MetaCX Launches Embedded Success Plans To Transform SaaS Apps for the Performance Economy
- CMSWire – Fools Rush In
- Toolbox – A Look at Sales Methodologies With a Game-Changing Impact on Revenue Performance
- Sales Hacker Podcast – From Marketer to CEO
- Helping Sells Radio - Interview with Dave Duke & Mathew Sweezey
- Toolbox Marketing – 4 Flaws of Traditional Customer Success Thinking
- Martech Zone – Manage Customer LifeCycles Collaboratively With Outcome-Based Selling
- Authority Magazine - How To Use Digital Transformation To Take Your Company to the Next Level
- MetaCX Launches With $14M in Funding
- MetaCX Announces “Revenue Revolutionaries” Podcast Series
- MetaCX Announces Major Product Advancements to Digitally Transform the B2B Customer Experience
- DevPro Journal – Will COVID-19 Drive Digital Transformation in the Supply Chain?
- DestinationCRM – 6 Practical Tips for Value-Based Selling
- MetaCX Gathers Luminaries for “The Customer Room,” a Digital Event for Revenue/Customer Teams
- Mark Schaefer – Looking Beyond Experience to Measure Customer Outcomes
- Thrive Global – Take Time to Refocus
- The Customer Experience Podcast - Transforming Customer Relationships with Transparency and Collaboration
- SalesTechStar – Interview With Jake Sorofman
- Why Customer Success Platforms Have It All Wrong
- Customers Want You to Take the Lead. Here’s Why.
- MetaCX Announces Ambitious Plans To Digitally Transform B2B Supplier/Buyer Relationships
- Authority Magazine – Meet The Disruptors
- The Business Survival Show - It's Easier to Be Differentiated than Different!
- MetaCX and Valuize Launch Co.Lab to Help B2B SaaS Companies Transform Value Selling and Success