MetaCX for Technology
Put value at the center of the customer experience to achieve shared success and lock in future growth.
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Value Selling
Where marketing and sales teams position outcomes that can be achieved for the customer.
Sell on Value. Renew on Proof.
Companies make technology purchases with certain outcomes in mind. This expectation of value is consistent across all buyers, yet many technology providers fail to put value at the center of the customer experience. A solution is needed that ties together sales and customer success as one “steel thread” experience that connects:
Value Delivery
Where implementation and onboarding teams deliver on these promises.
Value Realization
Where CSMs and account managers measure and prove that outcomes were achieved.
Close More Deals by Focusing on Value
Build trust and transparency by focusing the sales motion on your prospects’ desired outcomes. By providing visible proof of your commitment to buyer business goals, you will accelerate the sales cycle and move deals forward.
Ensure Continuous Alignment
by Prioritizing Outcomes
Ensure your team is delivering value from sales through renewal by keeping desired outcomes the central focus of each customer relationship. Armed with real-time insights, know when to take action to achieve shared success.
Retain and Expand Customers
by Proving Your Impact
Prove your impact to customers by capturing and conceptualizing real-time, multidirectional data. Turn individual metrics into a dynamic view of performance toward the achievement of outcomes and delivery of value.
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Experience is the Method, Outcomes are the Goal
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MetaCX for Technology
The Ultimate Tech Stack for Deep Customer Collaboration
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With the help of MetaCX, you’re able to align with customers on expected outcomes and prove value delivery over time. Learn more by requesting a demo.