MetaCX for Technology
Place value creation at the center of business relationships.
MetaCX provides a shared space where suppliers and buyers can define and measure outcomes together throughout every stage of the customer lifecycle, aligning sales, success, account management, and delivery teams around real business impact that customers can see.
Create tight alignment between every lifecycle stage to ensure you and your customers are meeting short and long term goals.
Gain a complete view of outcome achievement and value realization for each prospect, customer, and vendor relationship in one central location.
Produce outcome templates tailored to specific use cases and personas to simplify and scale outcomes-based selling and success.
Invite customers and prospects to a shared, co-branded space where you can collaborate around outcomes, success plans, assets, metrics, and more.
Define, document, and track the key deliverables by which your customers define value and measure success.
Mutual Action Plans
Construct step-by-step action plans aligned to the short and long term goals of your customers.
Visualize the handoff within MetaCX to ensure everyone is on the same page and working towards common goals and objectives.
Bring the customer experience to life and start collaborating with relevant stakeholders by creating teams of people aligned to every lifecycle stage.
Capture data from any system or device that can help you prove you’ve delivered on the value promised during the sales cycle.
Share marketing assets, educational content, tutorials, and more directly within a bridge.
Get notified when a prospect or customer joins a bridge you’ve shared or interacts with any bridge element so that you can react in real-time.
MetaCX's integration network unifies disparate digital touchpoints as one B2B customer experience. Gain access to over 200 SaaS tools and data sources to enrich the collaborative experience with customers across the lifecycle.
Ready to see MetaCX in action? Sign up today and our team will provide a live demo of the platform.