Receive the Value Vendors Promise
Considering all the hours spent in evaluation, contract negotiations, and due diligence to onboard a new vendor, it’s in an organization’s best interest to understand whether or not the company is delivering on the value promised. Without a system in place to track value realization, however, buyer expectations are often forgotten. Loyalty becomes the unintended side-effect of ineffective vendor management rather than the result of partnership success. Enter MetaCX.
1:1 Vendor Management
Using MetaCX, organizations are able to establish persistent connections with their vendors in bridges. A bridge is a co-owned, digital space where stakeholders on both sides of the vendor/customer relationship are able to come together to collectively define, manage, and measure desired business outcomes, advance action plans, share assets, monitor performance metrics, and more.
To track vendor performance, MetaCX gives organizations the ability to define desired outcomes and build metrics to track outcome achievement. By capturing and conceptualizing data sourced from any digital endpoint, the platform automates and updates performance metrics in real time and provides insight into the true value delivered by vendors.
Furthering key initiatives often requires working collaboratively with multiple vendors and capitalizing on the value each vendor contributes. MetaCX gives organizations the ability to collaborate with and align multiple vendors simultaneously. By tying numerous vendors to an initiative, organizations are able to visualize the impact each vendor has on an initiative’s success as well as understand the cumulative effect of an entire vendor network.
Request a Demo
Interested in seeing MetaCX in action? Request a demo to learn how MetaCX helps organizations manage and measure vendor performance.